KLM UK Engineering are market leaders in airframe base maintenance, line maintenance, and technical training in regional and narrow-body types. Focused on creating partnerships with a global base of customers, we offer excellent, safe, and innovative maintenance services. We pride ourselves on our skilled and knowledgeable team who are committed to delivering excellent service

The Role

We have an exciting temporary opportunity for an HR Administrator to join our Human Resources team on a 12-month fixed-term contract covering maternity leave. This role is based at our head office at Norwich Airport. We are open to flexible working arrangements and will consider applications from candidates wishing to work between 30 and 37.5 hours, across a minimum of four days per week, Monday to Friday.

This is an excellent opportunity for someone looking to develop their HR career within a busy and supportive environment. You will also have the opportunity to contribute to process improvement initiatives as the team implements a new HR system in 2027.

Key Responsibilities

Reporting to the Senior HR Advisor, you will play an important role in supporting the delivery of a professional and efficient HR service across the business. Working closely with managers and employees, you will support a broad range of HR activities across the employee lifecycle, ensuring accurate administration, excellent customer service and compliance with company processes and procedures.

Selection Criteria

As the ideal candidate, you will:

Essential

• Have GCSE English and Maths at Grade 4/C or above (or equivalent), or demonstrable equivalent literacy and numeracy skills
• Have experience working in a busy administrative environment, managing competing priorities and meeting deadlines
• Have excellent attention to detail and accuracy when maintaining records, processing data and preparing documentation
• Have strong Microsoft Office skills, including Excel for maintaining, validating and reporting on data
• Have strong organisational, planning and prioritisation skills, with the ability to manage trackers, follow up actions and take ownership of tasks
• Have excellent communication and customer service skills, with the ability to build effective working relationships at all levels
• Be able to handle confidential and sensitive information with discretion, sound judgement and professionalism
• Be adaptable and proactive, with a willingness to learn new systems, embrace change and contribute to continuous improvement
• Have strong team-working skills and a collaborative approach to meeting business priorities.

Desirable

Have previous HR administration experience, including recruitment, onboarding, employee changes and leaver processes

Have a qualification in HR or Business Administration, or be working towards one

Have experience using HR systems to maintain employee records and ensure data accuracy

Have experience using advanced Excel functions such as lookups and pivot tables for data analysis and reporting

Have experience supporting process improvements, system implementations, testing, data cleansing or procedure documentation.

What we offer you

We’re proud to offer more than just a job — we want our people to feel valued, supported, and part of a workplace that genuinely cares. If you join us, you’ll enjoy a comprehensive benefits package that includes:

Financial Rewards

A competitive salary of £27,808.00 pro-rata that reflects your skills and experience

A stakeholder pension to help you plan for the future

A subsidised on-site canteen to make meal planning easier and affordable

A wide range of retailer discounts to help your money go further

Long service awards to recognise your commitment

Life outside work

Extra holiday allowance as a thank-you for long service

An active social club and regular events to help you connect and have fun

Taking care of you

Enhanced sick pay – extra support when you’re unwell, meaning you can rest a little easier while you recover. An enhancement that grows with your time with us.

Access to the Health Shield cash plan for a contribution to everyday healthcare costs

A focus on wellbeing, with support available when you need it

Life assurance for added peace of mind

And of course, free on-site parking!

Closing Date: 11^th November 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

KLM UK Engineering is an equal opportunities employer committed to diversity and inclusion. We welcome applications from people of all backgrounds and are dedicated to creating an inclusive,

Introduction

KLM UK Engineering are market leaders in airframe base maintenance, line maintenance, and technical training in regional and narrow-body types. Focused on creating partnerships with a global base of customers, we offer excellent, safe, and innovative maintenance services. We pride ourselves on our skilled and knowledgeable team who are committed to delivering excellent service.

The Role

The Technical Talent Development Controller has been designed to play a key role in developing the future capability of our technical workforce. As we continue to grow and develop the organisation, we’ve created this role to act as an intrinsic link across departments as we strengthen our people capabilities. Working closely with operational managers, employees, apprentices and training providers, you'll coordinate training, development and progression activities across our Base Maintenance, Workshops and Site Maintenance teams.

You'll help ensure employees and apprentices have the skills, qualifications and support needed to succeed, tracking progress, identifying development needs and helping to keep training plans on course. Acting as a central point of coordination, you'll build strong relationships with stakeholders, provide valuable insight through reporting and dashboards, and help create clear pathways for career development.

A key part of the role will be coordinating and supporting the apprentice programme, acting as the link between apprentices, mentors, managers and our Technical College. You'll help track progress, coordinate follow-up actions and provide valuable oversight of the apprentice journey, ensuring any concerns relating to progression, attendance or performance are highlighted and escalated appropriately.

Reporting to the Operations Director, you'll also support leadership team activities by providing workforce development insights, coordinating employee engagement initiatives and contributing to wider business objectives. This is an excellent opportunity for someone who enjoys working across all levels of an organisation and wants to make a tangible impact on both people development and operational success.

This position is 37.5 hours per week, Monday to Friday

Key Tasks and Responsibilities

• Oversee and monitor employee technical training, qualifications & logbook experience to ensure aviation compliance and future resource requirements are satisfied.
• Coordinate stakeholders across departments and external providers to progress training and development activity, escalating risks, delays and barriers to delivery where appropriate.
• Support employee progression and development plans by supporting the delivery of tailored solutions and monitoring progress against the plans
• Maintain communication with apprentices, mentors and management teams to monitor satisfaction and effective progress, coordinating actions arising from apprentice reviews and escalating concerns relating to progress, attendance or performance through the appropriate management channels.
• Support communication with employees regarding training schedules and requirements.
• Produce reports and dashboards on talent pipelines, training status, apprentice programmes and development activity, highlighting gaps, upcoming requirements and areas requiring management or supervisory action.
• Support leadership meetings, employee engagement sessions and business activities.
• Provide co-ordination and administrative support as required for training and development activities such as training bookings, course attendance, and joining instructions and maintenance of associated records

Selection Criteria

We’re looking for the successful candidate to bring the following knowledge, skills and behaviours to the role:

Essential

• Strong written and verbal communication skills that are relevant and effective at various levels in the organisation.
• Strong influencing and stakeholder management skills
• Ability to build trust and maintain effective relationships, even when challenged
• High emotional intelligence and understanding of impact for self and others
• Strong organisational understanding of the need for people’s development and progression.
• Effective time management and prioritisation ability
• Strong Microsoft Office skills
• High attention to detail and accuracy
• Strong administrative skills, with the ability to maintain records, trackers and reports to a high standard.
• Ability to plan, prioritize and respond positively to changing business needs.
• Ability to handle confidential and sensitive information with discretion and professionalism.
• Embraces change positively and adapts to new processes or priorities.
• Challenges the status quo and seeks efficient ways of working
• Ability to influence stakeholders and maintain momentum without direct management authority
• Confidence to challenge delays, follow up actions and escalate risks or concerns appropriately

Desirable

• Qualified in a learning and development role to Diploma equivalent (level 5)
• Data Management or IT competent
• Qualification or exposure to STEM disciplines
• Experienced aviation/MRO professional
• Experience working within of leading Apprentice programmes
• Previous experience supporting talent, training, or workforce planning processes

What we offer you

We’re proud to offer more than just a job - we want our people to feel valued, supported, and part of a workplace that genuinely cares. If you join us, you’ll enjoy a comprehensive benefits package that includes:

Financial Rewards

• A competitive salary of up to £37,000.00 per annum that reflects your skills and experience
• A stakeholder pension to help you plan for the future
• A Cycle to Work scheme to save on a new bike and accessories
• EV Car Scheme for a greener, more cost-effective commute
• A subsidised on-site canteen to make meal planning easier and affordable
• A wide range of retailer discounts to help your money go further
• Long service awards to recognise your commitment

Life outside work

• Extra holiday allowance as a thank-you for long service.
• An active social club and regular events to help you connect and have fun

Taking care of you

• Enhanced sick pay – extra support when you’re unwell, meaning you can rest a little easier while you recover. An enhancement that grows with your time with us.
• Access to the Health Shield cash plan for a contribution to everyday healthcare costs.
• A focus on wellbeing, with support available when you need it
• Life assurance for added peace of mind
• And of course, free on-site parking!

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

KLM UK Engineering is an equal opportunities employer committed to diversity and inclusion. We welcome applications from people of all backgrounds and are dedicated to creating an inclusive, respectful, and supportive workplace where everyone can succeed. Selection for employment will be based on merit, skills, and experience, regardless of protected characteristics or background.

IF YOU WOULD LIKE TO APPLY FOR THIS VACANCY, PLEASE APPLY VIA THIS LINK: https://forms.cloud.microsoft/e/DBQN7h6Pnb 

Start your career in aviation engineering with KLM UK Engineering!

We're looking for motivated candidates to join our Level 3 Aircraft Maintenance Apprenticeship in 2027 and take their first step towards becoming a skilled aircraft maintenance engineer.

KLM UK Engineering is a leading UK-based Maintenance Repair Organisation (MRO), specialising in airframe base maintenance, line maintenance and technical training. Working with customers across the globe, we deliver safe, reliable and innovative maintenance services through the expertise of our highly skilled engineering teams.

This apprenticeship offers the opportunity to gain a recognised Level 3 qualification, develop valuable technical and practical skills, and build a rewarding career in a safety-critical engineering industry.

The Role

Based at Norwich Airport, you'll learn the practical and theoretical skills required to inspect, maintain and repair complex aircraft systems, to keep aircraft operating safely and efficiently.

This is a great opportunity for people who enjoy practical work and are excited by the chance to learn and develop their engineering skills in a professional aviation environment.

As an apprentice, you'll join the KLM UK Engineering team supporting customers from around the globe. Your initial training will take place at the International Aviation Academy Norwich, a world-class training centre, featuring a live Boeing 737 aircraft. After this, you will join our knowledgeable engineering team in the hangars and work with a dedicated mentor. Through a combination of classroom learning and hands-on experience, you'll develop the knowledge, skills and behaviours needed to become a qualified aircraft maintenance professional.

Who We're Looking For

We're looking for people with a genuine interest in hands-on engineering and a desire to learn.

You may already be interested in aviation, or you may simply enjoy understanding how things work, solving technical problems, working with tools, repairing equipment, building projects, or getting hands-on with mechanical or electrical systems. What matters most is your dedication, enthusiasm for learning and your commitment to developing a career in engineering.

To apply, you must be aged 16 or over by the start of the apprenticeship, have or be predicted to achieve 5 GCSEs at Grade 5 or above (or equivalent) including Maths and English Language, and have the right to live and work in the UK without sponsorship.

You will also:

Be open to feedback and committed to continuously improving your performance

Demonstrate honesty, integrity and a positive, can-do attitude

Be reliable, adaptable and hardworking

Take pride in producing high-quality work and paying attention to detail

Understand the importance of safety and following procedures

Be an effective communicator and team player

Show enthusiasm for learning new skills and taking on new challenges

Experience with mechanical, electrical or technical equipment would be advantageous, as would a demonstrable interest in engineering. This could be through education, hobbies, work experience or personal interests such as vehicle maintenance, machinery, electronics, construction, DIY or other practical activities.

Having or being predicted to have Combined or Triple Science GCSEs at Grade 5 or above (or equivalent) is desirable.

Additional Information

We kindly ask that you do not use AI tools to write your application, as it's important that we get a genuine sense of who you are, in your own words.

We are actively prioritising applications from candidates from the local area. Investing in local talent helps us strengthen our future workforce, retain valuable skills within the region, and create opportunities for people to grow alongside our business.

If you already hold a relevant qualification or license (for example, a CAT A license or degree) or have significant, relevant experience, we are required to review this as apprenticeship funds cannot pay for training and assessment that is duplicated. This is particularly relevant where your existing qualifications are at a higher level than a level 3 apprenticeship.

If your recognition of prior learning and experience (RPLE) means that there isn’t enough new training left to deliver, you will not be eligible for a funded apprenticeship place because the remaining programme would fall below the minimum delivery thresholds of this qualification.

For more information, please see: Apprenticeships: initial assessment to recognise prior learning - GOV.UK

Introduction

KLM UK Engineering are market leaders in airframe base maintenance, line maintenance, and technical training in regional and narrow-body types. Focused on creating partnerships with a global base of customers, we offer excellent, safe, and innovative maintenance services. We pride ourselves on our skilled and knowledgeable team who are committed to delivering excellent service

The Role

Due to continual growth, we have exciting career opportunities for Aircraft Mechanics to join our friendly team, based at Norwich Airport.

These positions are permanent, full-time roles with a seasonal working pattern, providing shorter working days during the summer months:

• Summer (6 months): Monday to Thursday, 7:30am to 2:30pm; Friday, 7:30am to 2:00pm
• Winter (6 months): Monday to Thursday, 7:30am to 4:30pm; Friday, 7:30am to 4:00pm

Key Responsibilities

• As directed by supervising staff member, perform aircraft maintenance tasks in line with the aircraft maintenance data.
• Follow company Health & Safety policies at all times. Report all accidents and near misses.
• Good housekeeping and clean environment maintained at all times.
• Follow Approved Data at all times
• Ensure all work performed on an aircraft is documented with the appropriate level of detail
• Ensure handovers are effective
• Ensure all Personal tools are maintained and controlled according to company policy
• Report airworthiness safety concerns through the internal Safety Reporting system

Selection Criteria

Education & qualifications

As the ideal candidate, you will have:

Essential

• A recognised Aeronautical Apprenticeship (civil or military) or an Aircraft Mechanics course (civil or military) & 2 Years demonstratable experience in aircraft/component maintenance.
• Human Factors, Fuel tank safety training and EWIS training

Skills and Behaviours

The successful candidate will have:

Essential

• Basic knowledge of EASA/CAA, HSE legislation
• Basic IT knowledge/experience
• Be open to development feedback with appetite to continuously develop and improve own performance
• An open, honest and trustworthy approach with a ‘can do’ attitude
• A commitment to demonstrating, promoting and encouraging the Company's values and behaviours in all aspects of the role.
• Flexibility to support business requirements, including supporting aircraft at outstation locations when required.
• Good written and spoken English communication skills, appropriate to the requirements of the role

Desirable

• Experience with Boeing 737NG and Embraer 170/190

We welcome applications from candidates who already have the legal right to work in the UK, as sponsorship is not available for this role.

What we offer you

We’re proud to offer more than just a job — we want our people to feel valued, supported, and part of a workplace that genuinely cares. If you join us, you’ll enjoy a comprehensive benefits package that includes:

Financial Rewards

• A competitive salary of £38,608.00 per annum that reflects your skills and experience
• A stakeholder pension to help you plan for the future
• A Cycle to Work scheme to save on a new bike and accessories
• EV Car Scheme for a greener, more cost-effective commute
• A subsidised on-site canteen to make meal planning easier and affordable
• A wide range of retailer discounts to help your money go further
• Long service awards to recognise your commitment

Life outside work

• Extra holiday allowance as a thank-you for long service
• An active social club and regular events to help you connect and have fun

Taking care of you

• Enhanced sick pay – extra support when you’re unwell, meaning you can rest a little easier while you recover. An enhancement that grows with your time with us.
• Access to the Health Shield cash plan for a contribution to everyday healthcare costs
• A focus on wellbeing, with support available when you need it
• Life assurance for added peace of mind
• And of course, free on-site parking!

KLM UK Engineering is an equal opportunities employer committed to diversity and inclusion. We welcome applications from people of all backgrounds and are dedicated to creating an inclusive, respectful, and supportive workplace where everyone can succeed. Selection for employment will be based on merit, skills, and experience, regardless of protected characteristics or background.

To apply for this role, please complete the application form using the link below:

KLM UK Engineering - Mechanic Application Form (3) – Fill out form

KLM UK Engineering are market leaders in airframe base maintenance, line maintenance, and technical training in regional and narrow-body types. Focused on creating partnerships with a global base of customers, we offer excellent, safe, and innovative maintenance services. We pride ourselves on our skilled and knowledgeable team who are committed to delivering excellent service

The Role

We have an exciting permanent opportunity for an Aircraft Line Maintenance Supervisor (B1) to join our Line Maintenance Team. This role is based at our Line Station at Edinburgh International Airport on a rotating early and late shift pattern.

Key Responsibilities

Safety of personnel. Promote/introduce safety initiatives to reduce lost time injuries.

Manage environment in accordance with safety management system and quality system.

Ability to lead and motivate a multi-disciplined team with strong organisational and prioritising skills.

Knowledge of company systems and company procedures.

Build strong working relationships with Customers and main interfaces.

Carry out inspection/certification privileges as required to meet customer requirements.

Learn from incidents and focus on strategic improvements to known root causes (Significant 6).

Effective utilisation of resources to perform checks/tasks safely, efficiently and within cost.

Seek out new opportunities to develop Line Maintenance revenue and contribution.

Motivate, coach and empower others on job skills thus enhancing flexibility and development opportunities.

Selection Criteria

Essential

• Approval to work on Boeing 737-NG and/or Embraer 170/190 with willingness to gain other aircraft types as required.
• Proven experience in an Aircraft Line Maintenance environment with proven people management skills.
• UK CAA B1 Licensed aircraft engineer with minimum 3 years of certifying experience
• Competent in use of IT systems.

Desirable

• Approval for Airbus A320
• Good commercial and financial acumen.

Skills and Behaviours

As the ideal candidate, you will:

Be approachable, persuasive and influential. Remain calm under pressure. Be able to quickly assimilate lots of information and make decisive and effective decisions. Set challenging but achievable targets. Communicate clearly and appropriately through various methods, considerate of audience. Act consistently and reasonably. Have a positive ‘can-do’ attitude. Investigate and evaluate risks appropriately. Promote an open culture and reporting of near misses/incidents to learn from experience.

What we offer you

We’re proud to offer more than just a job — we want our people to feel valued, supported, and part of a workplace that genuinely cares. If you join us, you’ll enjoy a comprehensive benefits package that includes:

Financial Rewards

• A competitive salary of up to £60,379.00, plus £7,544.97 shift pay, £3,766.00 certifier bonus and qualification pay of up to £10,795.00 per annum based on holding maximum Line maintenance aircraft types – reflecting your skills and experience.
• A stakeholder pension to help you plan for the future
• A Cycle to Work scheme to save on a new bike and accessories
• EV Car Scheme for a greener, more cost-effective commute
• A wide range of retailer discounts to help your money go further
• Long service awards to recognise your commitment

Life outside work

Extra holiday allowance as a thank-you for long service

Taking care of you

Enhanced sick pay – extra support when you’re unwell, meaning you can rest a little easier while you recover. An enhancement that grows with your time with us.

Access to the Health Shield cash plan for a contribution to everyday healthcare costs

A focus on wellbeing, with support available when you need it

Life assurance for added peace of mind

And of course, free on-site parking!

Closing Date: 6th November 2026

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.