Careers & Employment at KLM UK Engineering

Careers & Employment at KLM UK Engineering

  • Position
  • Date advertised
  • Type of Contract
Reference Technical College Assessor
Sector / Principal Occupation Technical College Assessor
Location Norwich
Roles and Responsibilities

KLM UK Engineering are market leaders in airframe base maintenance, line maintenance, and technical training in regional and narrow-body types. Focused on creating partnerships with a global base of customers, we offer excellent, safe, and innovative maintenance services. We pride ourselves on our skilled and knowledgeable team who are committed to delivering excellent service.

The Role

We have an exciting permanent opportunity for an Technical College Assessor to join our Technical College team. This role is based the International Aviation Academy Norwich (IAAN) and is Monday – Friday, 37.5 hours per week.

Key Responsibilities

The purpose of this role is to assess student competency and mark students’ work in like with higher education, apprenticeship briefs and other awarding body expectations, ensuring that all assessment decisions meet awarding body standards for validity, reliability, authenticity, and sufficiency.

Key responsibilities include:

  • Assessing performance and knowledge evidence using appropriate assessment methods
  • Providing clear, developmental feedback aligned to assessment criteria
  • Providing feedback on the clarity and accuracy of students’ work, including spelling, grammar and punctuation
  • Ensuring performance evidence requirements are met (e.g. multiple examples of competence)
  • Reviewing and validating witness testimonies for technical accuracy
  • Maintaining accurate and auditable assessment records
  • Supporting the Apprenticeship Delivery Manager with EQA visits and actions
  • Participating in standardisation and internal quality assurance activities
  • Supporting cross-referencing of evidence across units using unit trackers
  • Maintaining, suggesting and implementing improvements to unit trackers
  • Meeting agreed turnaround times for marking work
  • Supporting students in meeting their deadlines
  • Conducting visits to the workplace to assess students when required
  • Conduct workplace visits to assess practical training
  • Undertaking or participating in Learner Reviews
Profile

Selection Criteria

Essential

  • GCSE in Mathematics & English (Grade C/4 or above)  
  • Relevant engineering experience
  • Strong understanding of assessment requirements
  • Experience working with Microsoft systems

Desirable

  • A full UK driving licence
  • Aviation engineering experience
  • Assessor qualification(s), for example IQA, CAVA, TAQA
  • Qualification(s) in Education and Training

Knowledge of EASA and UKCAA Pt 147 and 66 requirements 

  • Understanding of apprenticeship standards and End-Point Assessment (EPA)
  • Understanding of Higher Education assignment briefs and marking methods
  • Experience with EAL qualifications or similar awarding organisations
  • Experience using e-portfolio systems

Skills and Behaviours

As the ideal candidate, you will:

  • Have the ability to work using your own initiative
  • Have effective numeracy and literacy skills
  • Contribute to a positive team environment
  • Communicate openly, honestly and respectfully at all times
  • Have an awareness of cost, and how your actions impact cost
  • Be active in improving processes in your role and the department
  • Be able to evaluate priorities and options to make successful, timely decisions
  • Always demonstrate professional behaviour
Job Requirements

Safeguarding

We are committed to safeguarding and promoting the welfare of children. Safeguarding checks will be undertaken for this role and our safeguarding policy can be found here: Safeguarding and Prevent Policy

This role involves regulated activity with children and will be required to adhere to the college safeguarding policy and processes, and undertake regular safeguarding training as required.

This role is exempt from the Rehabilitation of Offenders Act 1974 and successful candidates will be required to undergo mandatory background checks to ensure suitability for working with children. It is an offense to apply for this role if you are barred from engaging in regulated activity relevant to children.

 

How to Apply

If you would like to be considered for this opportunity, please email jobs@klmuk.com to request an application form.

Once you have completed the application form, please submit it to jobs@klmuk.com. Due to Safer Recruitment requirements, we are unable to accept CVs for this role, and only applications submitted using the official application form will be considered.

 

What we offer you

We’re proud to offer more than just a job — we want our people to feel valued, supported, and part of a workplace that genuinely cares. If you join us, you’ll enjoy a comprehensive benefits package that includes:

Financial Rewards

  • A competitive salary of £30,000 that reflects your skills and experience
  • A stakeholder pension to help you plan for the future
  • A Cycle to Work scheme to save on a new bike and accessories
  • EV Car Scheme for a greener, more cost-effective commute
  • A subsidised on-site canteen to make meal planning easier and affordable
  • A wide range of retailer discounts to help your money go further
  • Long service awards to recognise your commitment

Life outside work

  • Extra holiday allowance as a thank-you for long service
  • An active social club and regular events to help you connect and have fun

Taking care of you

  • Enhanced sick pay – extra support when you’re unwell, meaning you can rest a little easier while you recover. An enhancement that grows with your time with us.
  • Access to the Health Shield cash plan for a contribution to everyday healthcare costs
  • A focus on wellbeing, with support available when you need it
  • Life assurance for added peace of mind
  • And of course, free on-site parking!

Closing Date: 17th June 2026

 

 

Reference Technical Training Instructor
Sector / Principal Occupation Technical Training Instructor
Location Norwich
Roles and Responsibilities

KLM UK Engineering are market leaders in airframe base maintenance, line maintenance, and technical training in regional and narrow-body types. Focused on creating partnerships with a global base of customers, we offer excellent, safe, and innovative maintenance services. We pride ourselves on our skilled and knowledgeable team who are committed to delivering excellent service.

The Role

We have an exciting permanent opportunity for a Technical Training Instructor to join our Technical College team. This role is based at the International Aviation Academy Norwich (IAAN) and is Monday – Friday, 37.5 hours per week.

Key Responsibilities

The purpose of this role is to design, deliver and assess approved aircraft basic courses, HE level training and any other relevant courses as required to KLM UK Engineering employees, apprentices, further and higher education students, and third-party customers.

Key responsibilities include:

  • Carrying out effective training course delivery (both theoretical and practical) in accordance with EC 1321/2014 Annex III Part 66 and Annex IV, Part 147 requirements, Department for Education and HE/Quality Assurance Agency (QAA) standards
  • Undertaking the duties of an approved examiner, exam question compiler, practical assessor, and invigilator
  • Maintaining currency in aviation subject areas, including keeping up to date with new trends and technologies, practical skills and instructional techniques/methodologies
  • Remaining compliant with Part 147 continuation and compliance training requirements
  • Undertaking training course design, including Training Needs Analysis (TNA), setting of Learning Objectives (LO) and the development of all supporting course materials in accordance with the Training Programme to help students to make strong levels of progress
  • Ensuring training materials, including the virtual learning environment (VLE) are kept up-to-date and reflect current and emerging technologies
  • Marking and assessing students’ work or performance in accordance with the criteria of the relevant awarding body, regulator or partner organisation
  • Adapting instruction for students with varying abilities, collaborating with other members of the college team and company to support their learning and progress
  • Supporting student progress and development by providing timely feedback on their behaviour, attitude and performance
  • Supporting students’ social, emotional, and academic development, fostering critical thinking, instilling values and life skills, and delivering sessions to support this when required
  • Participating in outreach events to support student recruitment
Profile

Selection Criteria

Essential

Either:

  • Hold a Part 66 Certifying Technician licence

OR

  • Hold an EASA/UKCAA Part 147 training certificate for an approved course, or a series of modules (7, 11, 15 and 17)

OR

  • Have successfully completed an aircraft apprenticeship (or equivalent) with the UK Armed Forces, or an approved EU or UK airline/MRO, or an MTO holding a foreign Part 145 or Part 147 approval

 

  • Meets the requirements qualifications, skills, competency detailed in regulatory Guidance Material for Part 147 Instructors, Knowledge Examiners, Exam Invigilators and Practical Assessors (CAP1528)
  • Have a minimum of 3 years’ aircraft maintenance experience
  • English and Maths GCSE at grade C/4 or above, or equivalent
  • Knowledge of training design and delivery
  • Competent user of Microsoft systems

Desirable

  • Hold a type training certificate for Boeing 737-300/400/500 (CFM56)
  • Hold a teaching, training and assessor qualifications
  • Have successfully completed an HNC, HND or Aeronautical Engineering degree
  • Good understanding of EASA and UKCAA Part 147 and 66 requirements
  • 2 years of instructional experience
  • Understanding of, instructional techniques, training methods and delivery techniques
  • An awareness of Higher Education requirements

Skills and Behaviours

As the ideal candidate, you will:

  • Have the ability to work using your own initiative
  • Have effective numeracy and literacy skills
  • Contribute to a positive team environment
  • Communicate openly, honestly and respectfully at all times
  • Have an awareness of cost, and how your actions impact cost
  • Be active in improving processes in your role and the department
  • Be able to evaluate priorities and options to make successful, timely decisions
  • Always demonstrate professional behaviour
Job Requirements

Safeguarding

We are committed to safeguarding and promoting the welfare of children. Safeguarding checks will be undertaken for this role and our safeguarding policy can be found here: Safeguarding and Prevent Policy

This role involves regulated activity with children and will be required to adhere to the college safeguarding policy and processes, and undertake regular safeguarding training as required.

This role is exempt from the Rehabilitation of Offenders Act 1974 and successful candidates will be required to undergo mandatory background checks to ensure suitability for working with children. It is an offense to apply for this role if you are barred from engaging in regulated activity relevant to children.

 

How to Apply

If you would like to be considered for this opportunity, please email jobs@klmuk.com to request an application form.

Once you have completed the application form, please submit it to jobs@klmuk.com. Due to Safer Recruitment requirements, we are unable to accept CVs for this role, and only applications submitted using the official application form will be considered.

 

What we offer you

We’re proud to offer more than just a job — we want our people to feel valued, supported, and part of a workplace that genuinely cares. If you join us, you’ll enjoy a comprehensive benefits package that includes:

Financial Rewards

  • A competitive salary  of £44,297 that reflects your skills and experience
  • A stakeholder pension to help you plan for the future
  • A Cycle to Work scheme to save on a new bike and accessories
  • EV Car Scheme for a greener, more cost-effective commute
  • A subsidised on-site canteen to make meal planning easier and affordable
  • A wide range of retailer discounts to help your money go further
  • Long service awards to recognise your commitment

 Life outside work

  • Extra holiday allowance as a thank-you for long service An active social club and regular events to help you connect and have fun

Taking care of you

  • Enhanced sick pay – extra support when you’re unwell, meaning you can rest a little easier while you recover. An enhancement that grows with your time with us.
  • Access to the Health Shield cash plan for a contribution to everyday healthcare costs
  • A focus on wellbeing, with support available when you need it
  • Life assurance for added peace of mind
  • And of course, free on-site parking!

Closing Date: 21st June 2026

We may close this advert early if we receive sufficient applications, therefore if you are interested we encourage you to apply as soon as possible.

Reference
Sector / Principal Occupation Senior Innovation and Continuous Improvement Lead
Location Norwich
Duration Full-time, Permanent
Roles and Responsibilities

Introduction

 

If you’re energised by solving complex challenges, enjoy collaborating with others and are passionate about making a meaningful impact, your next opportunity could be at KLM UK Engineering. We are looking for a Senior Innovation and Continuous Improvement Lead to join our team on a permanent basis. This role offers an exciting opportunity to shape positive change.

KLM UK Engineering are market leaders in airframe base maintenance, line maintenance, and technical training in regional and narrow-body types. Focused on creating partnerships with a global base of customers, we offer excellent, safe, and innovative maintenance services. We pride ourselves on our skilled and knowledgeable team who are committed to delivering excellent service. This role is based at our head office at Norwich Airport.

The Role

In this role, you will drive meaningful change across KLM UK Engineering. Your curiosity, creativity and problem‑solving approach will support the way our business operates and evolves. Whether using data-informed insights, introducing new technologies, or supporting teams through change, the improvements you help deliver will contribute to cost efficiency, operational performance, and sustainability.

You will work collaboratively with colleagues across all levels of the organisation, from operational teams’ experts to senior leaders, and partner with the wider Air France – KLM Innovation and CI network, giving you exposure to new ideas, shared learning and industry best practice.

In this role, you will:

  • Promote and facilitate a culture of continuous improvement and innovation across KLM UK Engineering.
  • Deliver sustainable improvements that reduce unit costs and Turn Around Time (TAT).
  • Identify and prioritise improvement opportunities, evaluate benefits, and deliver measurable outcomes.
  • Coordinate and manage the planning and delivery of innovation projects, leading larger initiatives and supporting smaller projects as needed.
  • Support teams in reducing process waste through coaching, collaboration, knowledge sharing, and technical guidance.
  • Embed and sustain new ways of working and continuous improvement initiatives Drive sustainability-focused projects and initiatives.
  • Collaborate with Innovation and Continuous Improvement teams across the group to share knowledge, encourage learning, and bring external innovation best practice into KLM UK Engineering.
Profile

Your profile

You are energised by solving complex challenges, enjoy collaborating with others and are passionate about making a meaningful impact. Ideally you will have experience within an industrial or production environment, including working in complex, regulated, and unionised settings. You will also bring experience of leading projects or supporting teams to deliver positive outcomes.

 

We are looking for the successful candidate to bring the following knowledge, skills and competences to the role:

 

  • A University degree or equivalent in business, technical or operational discipline.
  • Knowledge of continuous improvement methodologies such as Lean Six Sigma.
  • Experience leading and supporting change initiatives, building trust and embedding sustainable ways of working, gained through at least four years in a similar role.
  • Project and Process management qualification or relevant practical experience.
  • A proactive and positive approach, with the ability to focus on achieving meaningful results.
  • Strong relationship building and stakeholder engagement skills, with the ability to communicate clearly and effectively.
  • The ability to lead, develop and inspire teams to achieve shared goals.
  • Confident in the use of IT systems
  • Good commercial awareness and financial acumen understanding.

What we offer you

We’re proud to offer more than just a job — we want our people to feel valued, supported, and part of a workplace that genuinely cares. If you join us, you’ll enjoy a comprehensive benefits package that includes:

Financial Rewards

  • A competitive salary of up to £60k that reflects your skills and experience
  • A stakeholder pension to help you plan for the future

A Cycle to Work scheme to save on a new bike and accessories EV Car Scheme for a greener, more cost-effective commute A subsidised on-site canteen to make meal planning easier and affordable A wide range of retailer discounts to help your money go further Long service awards to recognise your commitment

 

Life outside work

Extra holiday allowance as a thank-you for long service An active social club and regular events to help you connect and have fun

Job Requirements

Taking care of you

Enhanced sick pay – extra support when you’re unwell, meaning you can rest a little easier while you recover. An enhancement that grows with your time with us. Access to the Health Shield cash plan for a contribution to everyday healthcare costs A focus on wellbeing, with support available when you need it Life assurance for added peace of mind And of course, free on-site parking!

Closing Date: 1st June 2026

 

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

 

In addition to submitting your CV, we would like you to answer the questions below as part of our recruitment process for this opportunity. These questions are designed to help us better understand your motivations, working style, and approach to collaboration and influencing others.

 

  • Why do you believe this role is the right next step in your career, and what are you hoping to find in this opportunity?
  • What does collaboration mean to you, and what do you value or expect from your colleagues?
  • When seeking to convince stakeholders to adopt an idea or approach, what is your influencing style? Please describe a situation where this approach was successful.

 

We would be grateful if you could limit your responses to no more than 1,000 words in total.

 

KLM UK Engineering is an equal opportunities employer committed to diversity and inclusion. We welcome applications from people of all backgrounds and are dedicated to creating an inclusive, respectful, and supportive workplace where everyone can succeed. Selection for employment will be based on merit, skills, and experience, regardless of protected characteristics or background.

What KLM UK Engineering Limited Can Offer You

Our People

Our people are our greatest asset and are fundamental to the success of our business. They are amongst the most highly trained professionals in the industry and are committed to delivering excellent levels of care and service to all our customers.

We achieve this by ensuring we attract, recruit and retain people who support and can demonstrate KLM UK Engineering’s Core Values and Behaviours.

The growth and sustainability of the Company over the last 40 years has only been achievable through the ambition and drive of our team. We want our people to aspire to be the best they can be and we want to support them every step of the way to achieve their goals.

Our People Strategy

In 2017 we put together our People Plan for the business which focuses on driving performance by connecting with our people and supporting their development with the aim of making this a great place to work.  The plan focuses on three key areas; employee engagement, development of our people and rewarding and recognising great performance.

It is our responsibility to ensure that we recruit and retain talented individuals who share our values and demonstrate the behaviours that help deliver the best levels of performance.  We are committed to providing annual reviews which allow individuals to explore their strengths and development opportunities with the aim of provided targeted development plans to help people grow and develop the skills they need to succeed.  This is a two way process which relies on a commitment from both the leadership team and the individuals to ensure that development goals are realised and achieved.

We actively seek feedback from our employees, both on an annual basis with our Employee Engagement survey and on an ongoing basis through our employee representatives and engagement ambassadors.  We understand the need for regular, honest and transparent communication and provide our teams with quarterly business updates to share our progress and our successes.

 

Team Members Benefits

Benefits 

As part of the KLM UK Engineering team you will enjoy:

Technical Team Members

¨ Competitive Salary

¨ Shift Premium (as appropriate)

¨ Type Approval Pay (as appropriate)

¨ Overtime

¨ Provision of Full PPE

¨ Type Training based at our Part 147 Training College 

 

Support Team Members

¨ Competitive Salary calculated using Job Evaluation

¨ Shift Premium (as appropriate)

¨ Flexible Working

¨ On call payment (as appropriate) 

 

All Team Members: 

¨ Minimum 20 days holiday plus bank holidays

¨ Contributory Stakeholder Scheme

¨ Occupational Health Service

¨ Life Assurance

¨ Cycle to Work scheme

¨ Active Sports & Social Club

¨ Long Service Awards

¨ On site Team Canteen

¨ On site Car Parking

¨ Local Discounts

¨ ELCAS Approved Training Provider (ELCAS No.4624)

 

Gender Pay Gap Report

Gender Pay Gap Report 2025

Click here to view our Gender Pay Gap report.

Work Experience

Work Experience

Are you interested in a career in Aircraft Engineering? or

Are you seeking a one-week placement within an office in a unique environment?

KLM UK Engineering is passionate about providing young people with work experience opportunities, offering a chance to observe aircraft engineers working in a hangar environment. Such experience will help students to stand out from the crowd when applying for future jobs or apprenticeships.

 

How to apply

We welcome applications from those who have a genuine passion for engineering and who see this sector as their future career, or those looking for an opportunity to experience working in an office environment within one of our support departments.

To express your interest in a work placement with KLM UK Engineering, please complete the application form below:

https://forms.office.com/e/EJXAXS7Z0g

We receive a large number of applications for work experience therefore priority will be given to students with relatives or close friends working with us at KLMUKE.

The deadline for applications is 31st January 2026 and we will consider all applications for work experience after this point. You can expect to hear back from us by 27th February 2026.